Important Update: Freshservice Changes Locked on 10/15/2025
As part of Nucor’s migration to a new, optimized Freshservice tenant launching on January 1, 2026, all changes to the current NBT Freshservice tenant will be locked starting October 15, 2025. This lock ensures a smooth transition as we prepare for the exciting rollout at the start of the new year.
If you need urgent updates to workflows, catalog items, or knowledge base articles before go-live, please submit a Change Freeze Exception Request (Pre-Go-Live):
Change Freeze Exception Request (Pre-Go-Live) : NBT - Nucor Business Technology
For any questions or concerns about the migration, please use the Freshservice Tenant Migration Q&A Request:
Freshservice Tenant Migration Q&A Request : NBT - Nucor Business Technology
Thank you for your patience and support as we work toward a streamlined & scalable ITSM solution to bring value to all teammates across Nucor.